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ISO 22301 Business Continuity Management

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ISO 22301 Business Continuity Management

By failing to plan, you are planning to fail.

Every year 1000s of UK businesses are affected by unexpected events such as a pandemic (COVID-19), loss of key personnel, supply chain issues, fires, floods, loss of power, IT system failures and restricted access to premises. These unplanned events can have disastrous effects costing time, money, loss of customers and in some cases going out of business altogether.

A management system meeting ISO 22301 (Business Continuity) uses a business impact analysis to help you identify the key functions in your business and the steps required to minimise the impact of an unexpected event through the implementation of recovery plans.

What is ISO 22301?

ISO 22301 is an international standard and it describes how to manage business continuity in an organisation to ensure continuity of products and services.

The process includes carrying out a business impact analysis to find out business continuity priorities, a risk assessment to identify what potential disruptive events can affect business operations, defining what needs to be done to prevent such events from happening, and putting actions plans in place to recover critical operations in the shortest time possible.

ISO 22301 Benefits

  • Identify risks and minimise the impacts of incidents
  • Improve recovery time
  • Maintain optimum client delivery levels
  • Comply with legal requirements
  • Score higher in tenders


ISO 22301 Certification

The ISO 22301 standard is applicable for companies of all sizes across any industry, and becoming certified is not as confusing as it first seems. The certification process consists of an initial assessment (stage 1) which determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to the next stage. The second assessment (stage 2) determines the effectiveness of the system and seeks to confirm that the management system is implemented and operational.

How can HSEQ Smart help you?

At HSEQ Smart we will work with you, providing everything you need to implement the required standard and achieve certification (from documentation to training), guiding you through the entire process.

We offer a truly bespoke service offering as much (or as little) help as you need. This includes:

  • Gap analysis;
  • Preparation of mandatory and supporting documentation;
  • Awareness training, and;
  • Internal auditing 

We’re proud to offer our services to businesses across Sunderland, Middlesbrough, Newcastle and the surrounding areas. For more information about our ISO consultancy services, please get in touch with us today.


Our Clients

  • Ametek
  • Flymo
  • Wilsonart
  • JBW
  • Chas
  • IOSH

We can take care of all your training needs so you can carry on with your work

Take the headache out of implementing ISO certifications with our intensive training courses tailored to your needs.

  • "HSEQ Smart’s ISO implementation and auditing services have helped us with our operations and allows us to ensure compliance. Their approach and team have made them a choice of mine for a number of business owned. Highly recommended." Jamie Waller - Entrepreneur – Adventurer – Philanthropist
  • "Thanks for your email and for marking my work so quickly. I am really pleased I passed and I have also got a new job!!, I just wanted to say that I really enjoyed the course and I thought you were a great tutor with a skill for keeping all participants on track and fully concentrating on the subject matter. I was amazed at how much I learnt and my new knowledge will certainly assist me in my new job role." David Harrison - IOSH attendee
  • "The service and expertise we received from HSEQ Smart throughout the implementation of ISO 9001 and ISO14001 into our manufacturing sites was invaluable. We continue to use their services and would recommend HSEQ Smart to any company thinking about implementing management systems or require training and consultancy, very professional, efficient and easy to work with. A first class service." David Hazeldine - ATAG Cable Solutions (UK) Ltd
  • "Having worked with HSEQ Smart, they are obviously very passionate about what they do. They have provided mentoring and direction to myself and my managers, regularly going beyond the service we would expect from consultants like this." Gary Langrish - JBW Judicial Services Group
  • "As a key supplier of flow measurement equipment to the Oil & Gas subsea industry, our clients demand the highest levels of HSE compliance. To meet these requirements Solartron ISA embarked on a programme to obtain ISO 14001 and OHSAS 18001 and found HSEQ Smart's management of the process, guidance and assistance in obtaining the certifications invaluable." Steve Clark C.Eng B.Eng (hons) - Solartron ISA
  • "After using several consultants over the years we have used HSEQ Smart since 2009, their knowledge, service and expertise is second to none. They have assisted us in winning several contracts and their approach to pre-qualification and completion of tenders is exceptional." BS&P Bearings & Engineering Solutions

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Verified customer feedback

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  • Claire Beckett

    We use HSEQ Smart to help us manage our fully intergrated HSEQ systems, they are extremely knowledgable in the manufacturing sector and have helped us...for the last 6 years develop our systems so that they are easy to run and help the business with efficiency. The team are warm and friendly but hold us to account when needed and have our business interests at the forefront of their approach. I have full confidence in recommending them to any business. Great Service.

    1 year ago

  • Roger Thomas

    I would absolutely recommend HSEQ Smart to anyone looking for a partner to help with ISO certification, internal audits, and consultancy. In our, we needed an internal audit to be done at very short notice and Brian, Helen and David have been outstanding, and the audit was completed well within our deadline. Everyone at HSEQ Smart I've had contact with has been professional, helpful and easy to work with. Thank you!

    1 year ago

  • Liam McStay

    Brian has been working by our side for 6 years and has provided us with great support and knowledge throughout our ISO Audits. We would definitely re...commend HSEQ smart to anyone who needs assistance in training and their ISO audits.

    1 year ago

  • David Gowans, Managing Director, Drilcorp

    HSEQSmart has looked after Drilcorp for the past two years. During this time Brian and David have completely revamped our systems enabling us to ISO45001. They have done this efficiently and continue to maintain our ISO systems with minimum fuss. I don't know how we ever managed without them.

    1 year ago

  • Anonymous

    We have used HSEQ Smart for over a year now, as our external HSEQ consultants. We have onsite support 1 day a week and extra should we require. HSEQ S...mart have had a huge positive impact on our business renewing and reviewing ISO management systems. We have worked closely with both David and Brian who are extremely knowledgeable down to earth and supportive. David always attends with a smile on his face and is always happy to help and goes above and beyond. I would recommend HSEQ Smart to any business as they are so accommodating. Nothing is ever a problem.

    1 year ago

  • Steve Clark

    The team at HSEQ smart continue to provide Solartron ISA with their expertise, supporting our ISO 9001, 14001 and 45001 Quality Management Systems in...addition to specific employee training courses. If you are looking for assistance in any of these areas, I would highly recommend this company

    2 years ago

  • Beth Dyer

    We have used HSEQ Smart twice now for our ISO certification. Both Brian and David were extremely professional and helpful and went out of their way to...assist us. We will certainly be using HSEQ Smart again in the future.

    2 years ago

  • Anonymous

    I took part in the Managing Safely course and I was very impressed with the content and delivery of the training, the instructor was very knowledgeabl...e and an engaging tutor. Many thanks

    3 years ago

  • Anonymous

    Good, clear & Concise training. Easy for employees to understand and grasp

    3 years ago

  • Tony Clyton

    Good presentation, clear, concise & to the point.

    3 years ago

  • Joe Woods

    Brian gives us clear advice and honest feedback.

    3 years ago

  • Anonymous

    Did my training with Richard. He delivered the presentation well involving all in the group. Was very knowledgable and used relatable experiences to f...urther explain H&S. would recommend the training.

    3 years ago

  • Conor Ross

    Done our training with Richard Inglis he was very good at delivering his presentation, took time too go over it all and gave me a better understanding...into health and safety in the work force really recomended trainer thank you

    3 years ago

  • Anonymous

    Richard delivered several training courses for our leadership team. We found him to be very professional and we will definitely use HSEQ Smart again,...I would highly recommend.

    3 years ago

  • Colin Hunt Managing Director Safe And Sure Fire Protection Ltd.

    hseqsmart have worked with us for approximately 4 x years giving us excellent support on our iso systems. i have found Brian a pleasure to work with....he is very professional and would definitely recommend his services.

    3 years ago

  • Jim Conlon Kiely Bros

    HSEQ Smart are a valuable resource for any company. Brian and his team have been working with us for a few years now and have provided us with invalua...ble knowledge and expertise. Brian has successfully helped us integrate our management systems and provided us with internal training that has benefited the entire company. If you need support regarding HSEQ and ISO compliance give Brian and his team a call. We would recommend HSEQ Smart to any business.

    3 years ago

  • John McManus Contacts Manager Howard Russell Construction

    Brian is a great asset to any project with his open door policy in advising H&S procedures and approach on site to allow a contractor operate in a saf...e manner, generating a culture with the site operatives.

    3 years ago

  • Neil O'Connor

    HSEQ Smart is an amazing busines. Led by Brian Green, their knowledge and expertise is second to none. And the best bit, they are really nice do business with.

    3 years ago

  • Alan Tarry

    Land Instruments Int partnered with Brian and his team at HSEQSmart to support the business with our planned transition to ISO45001 & ISO 14001. We worked with Brian from January 2019 and we completed the first phase audit in August 19. The audit was very positive and the knowledge and support from Brian ensured that we were most probably ahead of where we need to be within the overall process. HSEQSmart also delivered IOSH training across the business and different levels, ranging fro 1 Day to 1/2 Day Director training. The team at Land have enjoyed working with Brian as he will take in to account the needs of the business and align those to the requirements of the standards and not just broad brush and adopt requirements in a text book style. Great support and we look forward to the 2nd (hopefully) final stage audit in November this year. We will continue to work with Brian and the HSEQSmart team beyond this program for further HSE/IOSH training and support to further improve our new management system.

    3 years ago

  • Paul Cable EJM

    Brian and his team have looked after EJM since I was made MD 7-years ago. In his time with us HSEQ Smart have ensured we meet the new ISO:9001 2015 st...andards while also advising us on any HSE matters. We recently introduced Brian to a client for a large new build industrial project where he acted as the sites HSE advisor and the project was executed professionally, reliably and fully compliant without any incidents!

    3 years ago